Product searchHybrid semantic + keyword across title, description, and up to 50 metafields — auto-tuned to your catalog on install
Add to cartIn-chat variant picker · sticky ATC · native + headless
Knowledge baseManual entries · PDF · markdown · URL + sitemap sync
Response shapingNEWCurated Responses · Curated Collection · per-pattern corrections · global AI instructions
Conditional rulesURL · device · time · referrer · returning visitor · template library
QuizzesCSV import or admin builder · header re-trigger · plan-gated to Core
AnalyticsExposed/control conversion · ROI dashboard · replay search · post-purchase engagement
Lead captureNEWEmail + coupons · Maestra + HubSpot + Klaviyo · custom webhooks + per-rule overrides
Lead routingAI intent classification → CRM-per-intent (B2B · support · discount · partnership)
EngagementNEWProactive triggers · Maestra + Klaviyo back-in-stock · smart banner format
TicketsNEWHubSpot Tickets + Zendesk Tickets · auto-create from chat (not just contacts)
LanguagesAuto-detect from visitor locale · no setup